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About the GC

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Community sites have an abundance of goodness baked in and at times it hard to keep up with the information firehose. The Green Circle is no different, with a variety of discussions, it's sometimes hard to stay current.

 

If you are having trouble keeping up or have the "fear of missing out," there is a simple tip that can help keep you informed and 'in the know.'

 

Click the 'follow' button.

 

 

For example, if you click the 'follow' button in our product forum space you will be updated about all the public activity from that particular Place.

 

 

Following a space is an excellent way to stay current and identify discussions that you can jump into and share your experience or expertise. You can find it on most of our pages.

 

Try it today and see what you might have missed

Based on user feedback, we are making some changes to simplify logins and enhance access to our customer support and ticketing processes through the Green Circle. We are always striving to make our community secure, easy to access, and meaningful for our end users. The openness of a community lends itself to feedback and we listened to you.

 

Over the next few weeks we will be rolling out a series of improvements including:

  1. A new and improved support portal for Turbonomic Customers. Customers will now have the ability to seamlessly open and interact with our ticketing system, directly through the Green Circle Community. No longer will you have to jump between platforms. All your ticketing needs will be in one place!
  2. Simple password and profile management. No more single-sign on confusion. You can manage your login in self-service fashion directly from the community. Bonus points: You can now reset your own password easily
  3. Frictionless access in the community. We are reducing the frequency of log-ins required for those using Single Sign On and will keep your information and session secure for as long as 21 days.

 

Users who have used our Single Sign On platform will be sent an email asking to reset your Green Circle Community login password. This is a requirement to keep your information safe and access secure. Once your password is reset, you will be able to login directly.

 

Have Questions? Contact angelo.luciani or comment below

If you're no longer feeling green and you'd like to leave this community, we'll be sad to see you go. Please follow these three simple steps to remove your profile from the community:

 

Step 1: Navigate to "Preferences" in your profile drop down.

 

Step 2: Select "No" under "Receive Notifications".

 

Step 3: Please Send us an email using the link below.

Please include your username and the email address associated with your Green Circle account.

 

Delete My Account!

Some of you may have noticed that he Green Circle Community, as well as other communities run in the Jive platform (including Jive's own community!) were down for a few hours today. Jive reported an outage of Internet connectivity to their Phoenix Data Centre. You can see if they make further comments here:Jive Software Status It will be interesting to understand what happened as they continue monitoring and do root cause analysis. I wonder if this will turn out to have been a use case for VMTurbo where the software can make the decisions to align infrastructure supply to support application demand in real time across elements of the IT stack, and to keep the infrastructure in this desired state of application performance and efficiency.

So, nick.casagrande is awesome. We all know that.  Take a look at him pitching VMTurbo on our behalf at VMworld 2014 in San Francisco.

 

 

Let's see if anyone can beat him! Get creative and comment with a link to your filmed pitch!

 

The winner will receive an additional 500 points!

Please be aware that on Friday, 9/12 between 10pm and 3am PDT, our beloved Green Circle will temporarily vanish in order to install updates.

 

Fear not, for it will only last a brief 30-45 minutes.

 

 

Sorry for the inconvenience.

 

How To: Green Circle Store

Posted by corey.field Expert Aug 27, 2014

Please use this as a step by step guide to purchasing items from the Green Circle Store.

 

"Total Points"

This is the total number of points you've been awarded. It is the same number reflected on your profile and on the Leaderboard.

 

"Available Balance"

This is Total Points minus any previous redeemed items.

Ex. If you have 300 total points and you redeem as stress ball for 250 points, your "Available Balance" is 50 points.

 

Note: Your position on the Leaderboard DOES NOT decrease when you redeem an item.

 

 

 

 

In this example, the user has earned 20,000 points in the community. Thus, making the user eligible to redeem all five current items.

 

Step 1

 

Navigate to the Green Circle Store.

 

Step 2

 

Browse the catalog for awesome Green Circle Gear. Note that some items may be locked if you do not have enough points.

how-to-1.png

Step 3

 

Let's redeem a stress ball.

Click the "Purchase" button on the bottom right of the box.

how-to-2.png

When you click "Purchase" the item box will turn around and you will be prompted to confirm your intent to redeem.

how-to-3.png

Click the "Confirm" button if you want to order the item and click "Cancel" if you want to go back.

 

IMPORTANT:

When you click "Confirm", the item box will flip around again. Please ONLY CLICK ONCE as multiple clicks will result in multiple redemption of the same item.

 

You will notice that since you started out with 20,000 points and redeemed a 250 point stress ball, your total "Available Balance" is now 19,750.

how-to-4.png

 

Refresh your page and you will see that the headphones are now locked.

 

No, you can't "trick the system" and purchase them, too, when they appear unlocked. It won't work. We tried.

how-to-5.png

Step 4

 

You will receive an email from a VMTurbo employee at the email address associated with your Green Circle account in order to get shipping information.

 

Step 5

 

Get your gift and LOVE IT.

 

 

If you have a question, don't hesitate to comment!

Hey fellow GC's, I have an awesome update to share with you!

 

For the past few months, you have all been earning points for your participation in our community. Those points are actually worth something now! Very shortly, we will be rolling out a store that will allow you to redeem Green Circle swag in exchange for your points!

 

The following are the initial items that will be available. If you have a suggestion for another item, please comment! We'd love to hear your feedback.

 

ItemDescriptionImage
Green Circle Stress BallSqueeze your frustrations away with your Green Circle foam stress ball.Green Circle Items (5).jpg
Green Circle Logo T-ShirtRock this awesome "superman style" Green Circle t-shirt.green-circle-tshirt.jpg
Green Circle 16 oz. Travel TumblerBring your favorite beverage along with you in this stainless steal travel tumbler!Green Circle Items (4).jpg
Green Circle Solar Powered Portable Charger

Charge your phone or media device anywhere (assuming you don't live in the dark).This solar powered charger comes with a USB cable provided to charge built-in battery via a computer.

 

3-in-1 charging cable included: iPhone (30pin), Micro USB, & Mini USB. Built-in USB port to charge all mobile devices & tablets.

 

Battery Capacity: 1,200mAh

Green Circle Items (1).jpgGreen Circle Items (2).jpg

Green Circle Beats by Dre™ Headphones

Pretty self explanatory and cool.green-circle-beats-headphones.jpg

 

 

I hope you're all as excited as I am! Happy participating!

Points for Creating Avatar

Posted by corey.field Expert Jul 22, 2014

From now on users will receive 20 points for creating an avatar.

 

As awesome as a green circle head looks, not everyone is the same, so we all shouldn't look the same.

 

Please change your avatar from:

gc avatar.png

...to a photo of yourself, your favorite movie star, musician, sports hero, etc. Just keep it classy

 

Here's a cool step by step guide to help:

How to Add an Avatar to Your Green Circle Community Profile

Congratulations to kevin.robbins!!

 

You are going to VMworld® USA 2014 courtesy of the Green Circle Community!

 

Please check your inbox for further details!