How To Perform an Operations Manager "Offline Update" - Latest Links Included

Document created by Francis Spedafino Expert on May 26, 2015Last modified by Francis Spedafino Expert on Mar 21, 2017
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** Updated March 21st, 2017 **

 

IMPORTANTBefore proceeding with any update Turbonomic strongly recommends that you prepare a full backup.

 

  1. The installation procedure will check whether you have adequate disk space, but to save time, you may wish to perform a quick check before proceeding.  To check the disk space usage on your server, SSH into the Turbonomic instance as root (default password is vmturbo) and issue the command: "df -kh" (no quotes). Make sure you have at least 5GB of disk space left.  Some upgrades may require more disk space; the actual amount is mainly dependent on the size of your database, and it's the space available to the database partition that is usually the determining factor.  If you have a large installation and a large database, at least 15GB is a more reasonable estimate.
  2. Properly shut down the guest operating system - do not just power off the VM of the Operations Manager instance.
  3. Perform a snapshot (or clone the VM).  This will provide a reliable restore point if you have any issues during the upgrade.
  4. Restart your instance.

 

 

Updates may take some time to complete depending on the size of your topology and database.

 

PLEASE DO NOT RESTART the Turbonomic VM during this process if the UI is not responding!

 

If you feel that the update is not progressing, please contact Turbonomic Technical Support.

 


Offline updates are required if your Turbonomic instance is not connected to the internet.  If it has an Internet connection, even through a configured proxy, it's simpler to do an on-line update, as described at

How to Perform a Turbonomic "Online Update".

 

IMPORTANTIf you are using a CentOS installation, you must download the Red Hat update zip file below. Your update file should have a _redhat-XXXXX naming schema.

 

Latest Update Links:

  • To determine the architecture/version of your Turbonomic Server, go to  Settings.png(or Help -> About) or in the Admin tab -> Maintenance then Software Updates -> About, you will see a detailed output of your Turbonomic Server version.
  • NOTE: The current default OS is openSuSE unless you have deployed Turbonomic onto your own RedHat OS or CentOS.

 

 

5.8

  • New Version Link: If you would like to upgrade to the newest release 5.8 (release notes) , download the offline update zip file from one of the below links.

 

5.7 Update 2

  • Update Link: If you would like to update to the latest release of 5.7.2 (release notes) , download the offline update zip file from one of the below links.

 


 

Offline Update Instructions:

 

1.  Navigate to your Operations Manager offline update page.   It is found at this web address: http://your_appliance_URL_or_IP/update.htmlFor examplehttp://10.10.172.27/update.htmll

2.  If you are using a contemporary browser, you should see the following page:


If you are using and older browser such as Internet Explorer version 9 or older you will most likely see this page:

3.  Regardless of which page you see, you will need to do the following:

 

    • Enter your Turbonomic administrator credentials (please use the default Administrator account)
    • Select the "Apply Offline Update" method
    • Browse and find the product update file downloaded in step 1.
    • Select the "Upload" button to execute the update.

 



Updates occur in stages.  The software itself is updated immediately, as are certain configuration changes.  Some updates, however, require significant restructuring of your database files.  This can take many hours, depending on the size of your topology and how much data is retained in your database.  To enable your server to restart as quickly as possible, database restructuring is done in the background, table by table, while your server is running.  Management of your infrastructure proceeds normally.  New data is is written to the database as it's created, while the restructuring process restructures older data and merges it into the database.  Until this process is complete, any use of historical data - for example, historical reporting - may be incomplete.

 

Check on the Status/Progress of an ONLINE Update

 

PLEASE DO NOT RESTART the Turbonomic VM during this process if the UI is not responding! 

If you feel that the update is not progressing, please contact Turbonomic Technical Support.

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