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Updating failing

Question asked by gilesogram on May 14, 2015
Latest reply on May 14, 2015 by gilesogram

Hello,

I am trying to upgrade 34449 via the offline method, however doing the df -kh check the / is 100% full!

The update.html page appears with the error "file not found by glob: /tmp/*.rpm"

Looking into /tmp there is a vmturbo_heap.hprof file of 12286857216 bytes!!!

I have checked the performance of the appliance as over the past week we saw long time periods of CPU running at 100%.

Rebooting the appliance yesterday has resolved the CPU issue, but what is this hprof file??

 

BTW the date of the hprof file is 4th May which is when we had reports of performance issues.

Is it safe to remove this file?

 

Regards

Giles Ogram

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