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Unable to upgrade from version 5.2 (Update 1) (Build 34628)

Question asked by paul.flatt on Oct 12, 2017
Latest reply on Oct 13, 2017 by Rene Van Den Bedem

We have been trying to do both the online and offline upgrade of vmturbo/turbonomic and it is not working.

 

Below is our current installation:

 

VMTurbo Operations Manager 5.2 (Update 1) (Build 34628)
vmt-platform-5.2-34628.i586
vmt-reports-5.2-34628.i586
vmt-presentation-5.2-34628.i586
vmt-bundle-5.2-34628.i586
vmt-persistence-4.99-34628.i586
vmt-config-5.2-34628.x86_64
Linux vmturbo.site 3.7.10-1.16-default #1 SMP Fri May 31 20:21:23 UTC 2013 (97c14ba) x86_64 x86_64 x86_64 GNU/Linux
java version "1.7.0_40"
OpenJDK Runtime Environment (IcedTea 2.4.1) (suse-8.18.1-x86_64)
OpenJDK 64-Bit Server VM (build 24.0-b50, mixed mode)
ruby 1.9.3p392 (2013-02-22 revision 39386) [x86_64-linux]

 

Checking the install log file: tail -f vmturbo_update.txt gives the following information.

 

The following package is going to be upgraded:
  birt-runtime

 

1 package to upgrade.
Overall download size: 178.8 MiB. After the operation, additional 128.0 MiB will be used.
Continue? [y/n/?] (y): y
Retrieving package birt-runtime-4.5-2.i586 (1/1), 178.8 MiB (193.5 MiB unpacked)
Retrieving: birt-runtime-4.5-2.i586.rpm [....................................................................................................................................................................................................................................................done (742.9 KiB/s)]
(1/1) Installing: birt-runtime-4.5-2 [........................................................................................................................done]

 

Can someone please provide some guidance.

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