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Integrating Turbonomic with ServiceNow

Question asked by hubbardw on Mar 21, 2019
Latest reply on Apr 12, 2019 by christophe.sperandio@turbonomic.com

I've found limited documentation on this. Has anyone been able to integrate Turbonomic with ServiceNow? We specifically want it setup so Turbo will do the following:

 

  1. Open a Change Request(CR) in ServiceNow for the recommended actions of a specific scope.
  2. Perform the actions once the CR is approved. (Not too important)
  3. Close the CR once the actions are completed.

 

If there are any steps or guides available please share. We haven't integrated Turbonomic with ServiceNow yet but we don't want to move forward with it until we have a guide or at least know that it's possible to do so.

 

Any assistance or confirmation from others that it can be done would be greatly appreciated.

 

Thanks!

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